Justmylookoffersfree deliveryon all UK orders over £10 via Royal Mail 48 Tracked. We offerfree next-day deliveryon all orders over £50 via Royal Mail 24 Tracked*. *Please note this service type must be selected at checkout.
We have a variety ofexpressservices available.
Royal Mail 48 Tracked:Orders placed before 12:00 pm are usually dispatched the same day Mon-Sat. Orders after this threshold will be dispatched the next working day.Delivery usually takes 2-3 days, including Saturdays. You will be given an estimated delivery date at checkout. This service is free for orders over £10, orders under £10 will be subject to a £2.50 delivery charge.
Royal Mail 24 Tracked:Orders placed before 2:00 pm are dispatched the same day Mon-Sat. Orders after this threshold will be dispatched the next working day.Delivery usually takes 1-2 days, including Saturdays & Sundays. You will be given an estimated delivery date at checkout. This service is free for orders over £50. The charge for this service is £1.99 for orders between £10 - £49.99, and £3.99 for orders under £10.
DPD:Orders placed before 2:00 pm are dispatched the same day Mon-Fri. Orders after this threshold will be dispatched the next working day.Delivery is next day, excluding weekends. You will be given a date at checkout to confirm. The charge for this service is £4.99. DPD express delivery service includes door-to-door tracking, SMS alerts and a one-hour time slot for delivery so you know exactly when to expect your goodies.
Royal Mail Special Delivery:Orders placed before 2:00 pm are dispatched the same day Mon-Fri. Orders after this threshold will be dispatched the next working day.Delivery is next day, including Saturdays. You will be given a date at checkout to confirm.The charge for this service is £5.99.
International Delivery:Orders placed before 12:00 pm are dispatched the same day Mon-Fri. Orders after this threshold will be dispatched the next working day.Delivery usually takes 4-6 days. You will be given an estimated delivery date at checkout. This service is free for orders over £25/€30, orders under £25/€30 will be subject to a £3.50 delivery charge. We pre-pay all international custom charges on the behalf of our customers.
Eco-Friendly Packaging
We're proud to announce that our mailing bags are made from recycled polythene and are also recyclable, and our bubble wrap is made from recycled plastic and is completely recyclable.
Justmylook accepts no responsibility for transport delays or circ*mstances outside of our control causing late delivery. Delivery will be to the address advised in your order. We will only deliver to the address provided at checkout. If no one is available at the postal address provided at the time of delivery, a note will be left to advise you or Royal Mail may deliver to a neighbour. Recipients can opt-out of Delivery to a neighbour and can also nominate a specific neighbour if they wish. Details of how to do so can be found here: https://www.royalmail.com/personal/receiving-mail/delivery-to-neighbour
We do not allow collections.
Hazardous Materials (HAZMAT)
Please note that Royal Mail currently classes perfumes, nail polishes, flammable liquids and aerosols as "hazardous materials" and will only accept a limited number of these per parcel.
If we are unable to send your parcel via Royal Mail, we will use an alternative delivery method.
Postcode restrictions
We regret to inform our customers that due to logistical constraints, Justmylook is currently unable to fulfil orders to certain postcodes. We sincerely apologise for any inconvenience this may cause to our valued customers residing in these areas. Below is a list of the affected postcodes:
AB31, AB32, AB33, AB34, AB36, AB37, AB38, AB41, AB42, AB43, AB44, AB45, AB46, AB47, AB48, AB49, AB50, AB51, AB52, AB53, AB54, AB55, AB56, FK17, FK18, FK19, FK20, FK21, GY1, GY10, GY2, GY3, GY4, GY5, GY6, GY7, GY8, GY9, HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IM1, IM2, IM3, IM4, IM5, IM6, IM7, IM8, IM9, IV1, IV2, IV3, IV4, IV5, IV6, IV7, IV8, IV9, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV29, IV30, IV31, IV32, IV33, IV34, IV35, IV36, IV37, IV38, IV39, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV50, IV51, IV52, IV53, IV54, IV55, IV56, IV57, IV58, IV59, IV60, IV61, IV62, IV63, JE1, JE2, JE3, JE4, JE5, KW0, KW1, KW2, KW3, KW4, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA50, PA51, PA52, PA53, PA54, PA55, PA56, PA57, PA58, PA59, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH27, PH28, PH29, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH45, PH46, PH47, PH48, PH49, PH50, PO30, PO31, PO32, PO33, PO34, PO35, PO36, PO37, PO38, PO39, PO40, PO41, TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3.
